Virtual Machines are sometimes hung due to active actions like Snapshot Collection, Removal, Disk Consolidation or other tasks. In these cases we usually wait until the tasks are completed on its own. However in some cases we do not see the progress in the Task.
In order to kill the ongoing task, we need to kill the VM process. Please note that this process also powers off the Virtual Machine and is not always recommended as it abruptly terminates the IOPS but if there are no other options and if we cannot wait any longer, we can use the following steps to kill the VM
1. Check the ESXi host on which this VM is hosted
2. Enable SSH on the host from Security Profiles
3. Connect to ESXi Host via SSH [You can use Putty to connect] using root credentials
4. Run the below command to list the running Virtual Machines and their World IDs
esxcli vm process list
5. Locate the VM that you need to kill and note down the World ID
6. Kill the VM and its tasks by running the following command
esxcli vm process kill --type=[soft, hard, force] --world-id=[world-id]
where type would be either soft, hard or force kill
& world-id is World ID of the VM that we noted down in Step#4
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